The future of incident investigation
Incident Insight will help you get to the root cause of an incident. Understand what really caused an incident so you can prevent the next one. With Incident Insight, see the big picture without losing sight of the smallest detail.
Make the complex simple
Break down complex information into an easily understandable, visual format. Add threats, barriers, events and consequences to create a sequence of events. Add layers of causes that will help you understand the root cause of an incident. And tag elements with additional information to create a complete picture.
Easily conduct root cause analysis
Map out a visual representation of your incidents to understand what went wrong, and most importantly, to prevent similar incidents in the future.
Version Control
Easily create, publish, and manage multiple versions of your diagrams with Version Control. Need to roll back? Instantly restore any previous version with confidence.
Seamless workflow
Turn your bowtie diagram into an incident investigation with the press of a button. Save diagrams as templates for future use.
Analyse barrier failures
What caused your barriers to fail? Conducting barrier failure analysis can be the key to making necessary changes in your risk management strategy.
The five ‘whys’
Map out your causes beneath each event or failed barrier for a clear understanding of what went wrong.
Further enhance elements with metadata
Add extra information to your elements to capture more detail related to the investigation. Link metadata directly from the settings for consistency across all diagrams.
See the bigger picture
Zoom out to analyse information across multiple diagrams with our in-app Dashboard. Or, connect to other software such as Power BI.
Communication is key
Map out a visual representation of your incidents to understand what went wrong, and most importantly, to prevent similar incidents in the future.
Collaborate with your team
Bring key collaborators into your investigation. Create user groups and decide the level of access they have to each project. Assign actions to team members with the built-in Action Register feature.
Share a snapshot
Share a live link or embed your live image into a presentation, website, etc. Download the diagram as a high-quality image or PDF.
Import and export
Import past investigations into Incident Insight, or export via Excel. Backup your raw data or save a formatted report.
Bring your diagram to life
Equip your diagram with all supporting investigation materials, so that no detail is left out. Turn a tabular investigation into an engaging visual representation.
Upload documents
Easily upload and attach supporting documents, including photos and witness statements, to provide comprehensive details to your diagram.
Build a timeline
Visualise the sequence of events with a clear timeline, breaking out the investigation with branching to best reflect your diagram.
Edit elements
Customise the elements of your diagram by editing names and colours to ensure consistency and clarity.
Secure risk management
Incident Insight offers complete protection of your process safety data via a raft of enhanced security features.
Protect your access
Enhanced security features including Multifactor Authentication (MFA) and Single Sign On (SSO) are available.
Secure working environment
Incident Insight is hosted on the technology leader, Microsoft Azure
Fully GDPR compliant
Incident Insight is fully compliant with GDPR. We look after both your data and your privacy.
Work through the Five Whys
Incident investigation prompts us to think clearly about the root cause of an incident. This is where the five ‘whys' come into play. Incident investigation experts believe that you can get to the root cause of an incident by asking “why?” five times or less. Here’s an example:
Our Clients
Incident Insight is part of the Salus Suite, which is used regularly by companies all over the world who are serious about reducing risk. From consultancies to major oil and gas operators, tourism to aerospace, we meet the unique needs of our diverse user base.
Ready to get started?
Take the first step towards seamless incident investigation! Schedule a live product tour to see how you can unlock the full potential of Incident Insight. Our user-friendly software will empower your team to effectively investigate, act and prevent unwanted incidents.