Investigate. Act. Prevent.

Incident Insight is your companion in incident investigation. Get to the root cause of past incidents so you can prevent the next one.

Why do we investigate past incidents?

When an incident occurs, launching an investigation to determine the underlying cause is crucial. Learning more about what caused an incident to happen ensures that you can take the necessary steps to prevent similar incidents in the future.

Our Product

Welcome to the future of incident investigation.

Incident Insight will help you get to the root cause of an incident. Understand what really caused an incident so you can prevent the next one. With Incident Insight, see the big picture without losing sight of the smallest detail.

Break down complex information into an easily understandable, visual format. Add threats, barriers, events and consequences to create a sequence of events. Add layers of causes that will help you understand the root cause of an incident. And, tag elements with additional information to create a complete picture.


Easily conduct root cause analysis

Map out a visual representation of your incidents to understand what went wrong, and most importantly, to prevent similar incidents in the future.

Straightforward and intuitive

Drag & drop to build your diagram in less time than a traditional incident investigation takes. Consult our resource centre with any questions.

Access from anywhere

Our cloud-based software is accessible whenever, wherever. No installation needed. Securely hosted on Microsoft Azure.

Seamless workflow

Turn your bowtie diagram into an incident investigation with the press of a button. Save diagrams as templates for future use.


Analyse barrier failures

What caused your barriers to fail? Conducting barrier failure analysis can be the key to making necessary changes in your risk management strategy.

The five 'why's

Map out your causes beneath each event or failed barrier for a clear understanding of what went wrong.

Display key information

Add details to your elements such as barrier health and type.. Add your custom risk matrix for a deeper understanding of risk.

See the bigger picture

Zoom out to analyse information across multiple diagrams with our in-app Dashboard. Or, connect to other software such as Power BI.


Communication is key

Map out a visual representation of your incidents to understand what went wrong, and most importantly, to prevent similar incidents in the future.

Collaborate with your team

Bring key collaborators into your investigation and decide the level of access they have on each project.

Share a snapshot

Share a live link or embed your live image into a presentation, website etc. Or, download a high quality image.

Import and export

Import past investigations into Incident Insight, or export via Excel. Backup your raw data or save a formatted report.

... And so much more

  • Added security features

  • Connect to other software such as Power BI

  • Dedicated key account manager

  • Personalised onboarding

  • AI Assistant and resource centre

We don't believe in paying for ad-ons, and never charge for support. Plus, receive any new updates automatically.

Stay up-to-date

We're continually developing new products and improving our existing ones. If you want to hear about the latest Salus Suite updates, sign up for our newsletter!

Work through the Five 'Why's

Incident investigation prompts us to think clearly about the root cause of an incident. This is where the five ‘why’s come into play. Incident investigation experts believe that you can get to the root cause of an incident by asking “why?” five times or less. Here’s an example:

Ready to get started?

Take the first step towards seamless incident investigation! Schedule a live product tour to see how you can unlock the full potential of Incident Insight. Our user-friendly software will empower your team to effectively investigate, act and prevent unwanted incidents.

Why choose Salus Suite?

Incident Insight is part of the Salus Suite, which is used regularly by companies all over the world who are serious about reducing risk. From consultancies to major oil and gas operators, tourism to aerospace, we meet the unique needs of our diverse user base.

Don't wait for the next major incident. Get started today.

© Salus Technical 2024