Our policies
Where is Incident Insight hosted?
Incident Insight is deployed on a designated cloud environment within Microsoft Azure and therefore adopts the existing Azure security framework as part of the infrastructure security policy, please refer to the Azure Security information for further details.
What other security features do you have?
Accounts are password protected and are automatically locked out after multiple failed attempts. Single Sign-On (SSO) and Multi-Factor Authentication (MFA) are available to all users.
Do you use SSL Security?
Using a Secure Socket Layer (SSL) for all data transfer requests to and from the website will ensure that the web platform data transport may not be compromised by any potential attacks.
How is data encrypted?
Sensitive data such as personnel details and credentials will be encrypted at rest within the application database using irreversible one-way hashing algorithms. This ensures that any compromise of database data will not lead to exposure of sensitive data.
How is security monitored?
Azure application environment monitoring features configured with appropriate application insights and alarm settings notifying support personnel of any vulnerabilities or infrastructure issues.
How is security monitored?
- PITR (Point In Time) Restoration – Up to 7 days any minute of the day
- Weekly backups – For a maximum of 4 weeks
- Monthly backups – For a maximum of 12 months
Check out our help centre or contact us.