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How-to Guides

36
  • Build your first diagram
  • Build your first project
  • Diagram Metadata
  • Use analyse mode
  • Export diagram as an Excel or Word Report
  • Share a diagram
  • Download an image or pdf
  • Customise the view
  • Managing Users
  • Resend onboarding email
  • Reset password
  • Account Terminology Settings
  • Save an incident investigation diagram as a template
  • Configuring your Dashboard
  • Use the AI Assistant
  • Edit a diagram from the projects menu
  • Adding Actions to Barriers
  • Attach Documents
  • Add a Timeline of Events
  • Mark a barrier’s effectiveness
  • Collaboration Mode: Read only or Take control
  • Migrating your incident investigation diagram from a bowtie diagram
  • Salus Suite API Documentation
  • Branching incident diagrams
  • Assign actions with Action Register
  • User Groups
  • Security Settings
  • Project Settings
  • Incident Insight Settings
  • Adding a company logo
  • Setting Up Metadata
  • Delete a Template
  • Backup your Diagram
  • Diagram Terminology
  • Hide All
  • Version Control

Troubleshooting

4
  • User hasn’t received onboarding email
  • The share link is blank
  • I can’t access my account
  • Unable to build a new diagram or create a new project
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How-to Guides

Welcome to our Help Centre! 

Incident Insight allows you to easily build incident investigation diagrams. Here, you will find step-by-step tutorials to help you get the most out of Incident Insight. A good place to start is to build your first diagram.  Need more help? Send us a message at support@salus-suite.com or book a call with our Customer Support. 

  • Build your first diagram
  • Build your first project
  • Diagram Metadata
  • Use analyse mode
  • Export diagram as an Excel or Word Report
  • Share a diagram
  • Download an image or pdf
  • Customise the view
  • Managing Users
  • Resend onboarding email
  • Reset password
  • Account Terminology Settings
  • Save an incident investigation diagram as a template
  • Configuring your Dashboard
  • Use the AI Assistant
  • Edit a diagram from the projects menu
  • Adding Actions to Barriers
  • Attach Documents
  • Add a Timeline of Events
  • Mark a barrier’s effectiveness
  • Collaboration Mode: Read only or Take control
  • Migrating your incident investigation diagram from a bowtie diagram
  • Salus Suite API Documentation
  • Branching incident diagrams
  • Assign actions with Action Register
  • User Groups
  • Security Settings
  • Project Settings
  • Incident Insight Settings
  • Adding a company logo
  • Setting Up Metadata
  • Delete a Template
  • Backup your Diagram
  • Diagram Terminology
  • Hide All
  • Version Control
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