---
title: Attach Documents
description: "Attaching supporting documents such as photos, PDF, Word, and Excel files can enhance your root cause analysis. To attach documents, follow these steps:  **Step 1: In the Diagram Editor, click on the Attachments tool.**  ![](https://incident-insight.com/wp-content/uploads/2024/10/Attach-Documents.png) **Step 2: In the Attachments…"
url: "https://incident-insight.com/docs/attach-documents/"
updated: "2025-07-10"
category: "How-to Guides"
---

# Attach Documents

Attaching supporting documents such as photos, PDF, Word, and Excel files can enhance your root cause analysis. To attach documents, follow these steps: 

**Step 1: In the Diagram Editor, click on the Attachments tool.** 

![](https://incident-insight.com/wp-content/uploads/2024/10/Attach-Documents.png)

**Step 2: In the Attachments pop-up, click on Upload.** ![](https://incident-insight.com/wp-content/uploads/2024/10/Attach-Documents-2.png)

**Step 3: In the new pop-up, enter a name for your document. Upload an attachment by clicking on the Attachment bar below the document name, then click Save.** 

![](https://incident-insight.com/wp-content/uploads/2024/10/Attach-Documents-3.png)

Your new attachment will appear in the Attachments pop-up. 

![](https://incident-insight.com/wp-content/uploads/2024/10/Attach-Documents-Result.png)